Contact Us
Check out our FAQs as many answers can be found there. Can’t find the answer to your question? Fill out this form and we’ll get you connected to the right team member.
Beer
I have a quality concern, who do I contact?
Someone will respond to you in a timely manner: https://www.yuengling.com/quality-control/
How do I read the production code on my beer?
All of D.G. Yuengling & Son, Inc. products are best consumed within 120 days of packaging. The production code can be determined by 1 of 2 ways on all bottles and cans:
(1) An 11-digit number is located on the bottom of the can and on the neck of the bottle on a single line. The first 2 digits are the year in which it was produced. The 3rd, 4th, and 5th digit are the day of the year in the Julian Calendar (For example, beer packaged on February 1st would be stamped with 032 because that’s the 32nd day of the year.) The 6th digit is the producing brewery (#1 is our Pottsville brewery, #2 is our Tampa brewery, #3 is our Mill Creek brewery). The 7th digit is the production line number, and the last 4 digits show the military time it was produced.
(2) The production code is displayed using two lines. Line 1 begins with the first 3 letters of the month in which it was produced. The next 4 digits are the day and year of production. The final number is the week on a calendar year the package was produced (for example, 29 would follow November 16, 2020, as it is the 29th week in a year). Line 2 starts with a letter A through E, which corresponds with the production day of the week (for example, C=Wednesday). The next 4 digits indicate the producing brewery, while the next 2 digits note the production line. The final 6 digits mark the time stamp of the product (hour, minute, second).
Where can I find my favorite Yuengling beer?
Try using the Beer Finder. You can search by your favorite brand, type of location, zip code, and radius to the closest Yuengling.
Where do you distribute?
Currently, our distribution is limited by the production capacity and location of our three breweries which service our current distributors throughout our footprint. We would like to add more states in the future as we grow the company, but currently, there is not a specific timeline in place for expansion. To find our beer closest to you, please check out Our Beer Finder.
What is your brewing process?
Check out our brewing process below or come visit America’s Oldest Brewery in Pottsville, PA to learn more about it from one of our trained tour guides.
Why did Yuengling come out with a fruit-flavored beer?
Consumers are craving more flavor and we saw an opportunity to leverage our six generations of brewing expertise to create a bold mango beer that appeals to adventurous drinkers and adds a new edge to our portfolio of iconic beers. This contemporary addition to Yuengling’s portfolio is the ideal beverage for legal drinking-age adults who are looking for bold, invigorating flavor in their next beer adventure. Bongo Fizz feeds into the passion and energy of the 21-35-year-old young adult who is often surrounded by friends and itching to embark on new adventures.
Can Yuengling distribute to military bases around the world?
The AAFES purchases Yuengling products direct from the brewery and distributes it to bases overseas. AAFES handles all of the logistics but the brewery does not know which bases receive our beer. Additionally, due to state laws, the AAFES is not permitted to send beer to US Bases that are outside of our current distribution area.
Why is my state listed on the deposit bottle labels/ can tops when Yuengling is not sold in my state?
The deposit labels and can lids list all states that require deposit information. These packages are only redeemable for a deposit refund in the state in which it was purchased. Retailers in states where Yuengling is not distributed will not honor the refund because a deposit was never paid to their state on that package when the product was purchased.
Are seasonal brands available everywhere?
Our seasonal brand distribution varies by region. If you cannot find search results on the beer finder, please reach out to your nearest distributor to inquire about the schedule.
Are Yuengling beers pasteurized?
All packaged beer (cans & bottles) are pasteurized and all kegs are unpasteurized.
Do Yuengling beers contain GMO ingredients?
Like many beers, our products may contain ingredients from GMO strains.
Are Yuengling beers vegan?
Yes.
How many breweries does Yuengling have?
All Yuengling products are produced at three company-owned breweries. There are two in Pottsville PA and one in Tampa FL. Fans are invited to visit our Historic Pottsville Brewery for a tour. Our Tampa campus will be open in 2022.
I want to carry Yuengling in my bar/restaurant/liquor store, who should I contact?
Currently, our distribution is limited by the capacity and location of our breweries which service AL, AR, CT, DC, DE, FL, GA, IN, KY, LA, MA, MD, MS, NJ, NY, NC, OH, PA, RI, SC, TN, TX, VA, and WV. If your establishment is located in one of the states, you can reach out to your local distributor for ordering.
Do you have gluten-free, Kosher or other restricted diet beers?
Our portfolio of family beers includes Light and Light Lager 99 which are both under 100 calories, however the family of beers are not gluten-free or Kosher beers.
Where can I order Yuengling beer online?
Learn how you can find and buy Yuengling on our the Beer Finder page.
What is the ABV for Yuengling’s portfolio of beer?
You can find the stats for our beers, including ABV on their respective beer pages.
Can I order Yuengling beer directly from you?
We do sell beer in our Pottsville and Tampa retail stores, but at this time the brewery is not permitted to ship beer direct to consumers. You may also buy Yuengling online HERE. Note: Purchasing online is based on current distribution, and may not be available in your area.
Careers
What Are Your Current Job Openings?
BE A PART OF OUR FAMILY!
D.G. Yuengling & Son, Inc.
America’s Oldest Brewery, is Family Owned & Operated with 5th and 6th generations of continuous family ownership. Our Mission is to thrive as an iconic American company that is committed to our employees, produce exceptional beers for consumers to enjoy, and for our distributor partners to champion. Our strong culture is driven by our history, perseverance and grit. Our family and employees have developed our shared values of PRIDE, INTEGRITY and SIMPLICITY. We RESPECT OUR TRADITIONS, WORK HARD, and are PROUD of our efficient business processes and our partnerships.
We welcome you to click HERE to learn more about our current career opportunities and to join our family business. It’s your turn to become a part of America’s Oldest Brewery and Yuengling’s 194+ year history!
In addition, opening soon in 2023 is the Yuengling Draft Haus & Kitchen in Tampa, FL. The first of its kind for America’s Oldest Brewery, our fans can have a distinctive culinary experience that highlights the diverse cultures of both Pennsylvania and Florida, paired with influences from our six generations of brewing expertise. Located next to our Tampa Brewery, come get a taste of our unique taproom experience. Our campus is designed with indoor and outdoor experiences in spaces for everyone to enjoy. To become a part of our team, click HERE to view the Yuengling Draft Haus & Kitchen career opportunities.
The Yuengling Company
We also have job opportunities available for The Yuengling Company. Formed in September 2020, The Yuengling Company, LLC is a joint venture between D.G. Yuengling & Son, Inc., and Molson Coors Beverage Company. Headquartered in Fort Worth, Texas, The Yuengling Company is building a team to sell and market our brands to even more of our passionate Yuengling consumers as we expand production and distribution into the western United States.
Click HERE for The Yuengling Company career opportunities.
Yuengling is an equal opportunity/affirmative action employer.
Click HERE to learn more about our Misson and Values.
Thank you for your interest in America’s Oldest Brewery® and becoming a part of our Yuengling employee family. Cheers!
Community
I am organizing a fundraiser and would like to see if Yuengling can donate beer/money/merchandise for it.
Redirect to Contact Us and user will be prompted to enter county where event is happening; will guide user to email appropriate sales reps and distributors
I noticed that the American Bald Eagle is Yuengling’s mascot. How does the brewery support conservation efforts?
Read more about our partnership with the American Eagle Foundation here: https://www.yuengling.com/american-bald-eagle/
I heard that Yuengling has won some sustainability awards. What does the brewery do to protect the environment?
We’re committed to saving our planet. After all, it’s the only one with beer. Read more about our commitment to sustainability: https://www.yuengling.com/sustainability/
What does Yuengling do to support its local communities in Pottsville and Tampa?
Read more about our efforts to give back here: https://www.yuengling.com/giving-back/
Draft Haus & Kitchen – Tampa, FL
Do you offer tours at this location?
Unfortunately, we do not offer tours at our Tampa facility at this time. We hope to see you at our Draft Haus & Kitchen for a bite to eat and an ice cold Yuengling.
Is the brewery family friendly?
Sure is! Please note that a valid ID is required to sample and purchase all alcoholic beverages.
Do you serve food at your brewery?
Yes, please visit our Tampa campus details here.
What is your Gift Shop return policy?
If you are not 100% satisfied, you can return your order with receipt, for a full refund for the cost of the item(s) within forty-five (45) days from the date of purchase. The returned items must be unworn, unused, unwashed and in the original packaging with all original tags attached. We do not process direct exchanges.
Where can we stay when visiting Yuengling Tampa?
Learn about accommodation options on our Tampa campus page.
What events does Yuengling host?
Please check out our Tampa location’s page for updates.
When will your Tampa campus reopen for visitors?
Stay tuned to our social media channels for updates as we continue renovating our Tampa campus.
History
What is the name of the bar in the Pottsville brewery?
The Rathskeller was built in 1936. Rathskeller is defined as a tavern below street level featuring beer; originally a German restaurant in the basement of city hall.
Does Yuengling Brewery still own the ice cream business?
Yuengling’s Ice Cream is a now privately owned family run business, not associated with Yuengling Brewery. Visit their website here.
If Yuengling has been operating since 1829, what did they do during Prohibition?
During prohibition, Yuengling made near-beer which was .5% alcohol. The family also opened The Yuengling Dairy, the former ice cream and dairy plant, which remained open until 1985.
What part of Germany did the Yuengling family come from?
David G. Yuengling came from Aldingen, Germany. Aldingen is a town in Wuerttemberg in the southwestern part of the country.
What happened to the Yuengling Dairy plant?
The Yuengling Dairy plant located across the street from the Yuengling Brewery has since been renovated and in 2016 opened its doors to the public. It now serves as the new location for the Pottsville gift shop and tour tasting room. All Pottsville tours begin at the new location.
Is Yuengling family-owned?
D.G. Yuengling & Son, Inc. is owned and operated by Richard (Dick) Yuengling, Jr. This fifth generation owner is in the Pottsville facilities daily. Dick’s passion is in the plant: the brew house, on the bottling line and at the truck docks. However, he can be found in the lab for his morning coffee followed by daily visits to each department.
Dick’s daughters and sixth generation, Wendy Yuengling, Jennifer Yuengling, Debbie Yuengling Ferhat, and Sheryl Yuengling are all members of the Yuengling staff. Wendy and Debbie work in administration and Jennifer and Sheryl are in production and shipping.
How old is D.G. Yuengling & Son?
I found a piece of Yuengling swag or equipment that I believe is historic. Who can verify this?
Send to GiftShop@Yuengling.com
Media
Who should I get in touch for media buying?
Our media is planned through our partner agency and internal media manager. Please contact us with your inquiry and capabilities for evaluation.
Interested in press release and media gallery
Check out Yuengling’s recent releases and images on our News page.
Interested in an interview opportunity
Please contact us if you’d like to set up an interview with our leadership team.
Online Shop
What Is Your Shipping Policy?
This shipping policy applies to customers that make a purchase at Yuengling.com. If you have any questions, please contact our customer service team on 570-628-4890 or giftshop@yuengling.com
Shipping Options
We offer the following shipping options – you will be asked to select a shipping method at checkout.
- 7-11 Business Days
- 3-4 Business Days
- 2 Business Days
- Overnight
Order Processing Time
All orders placed before 10 AM EST Monday to Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes or APO/FPO, Puerto Rico or Guam.
International Orders
Orders placed on Yuengling.com site can be shipped to the continental U.S., Alaska, and Hawaii. We apologize for the inconvenience, but we are unable to ship internationally.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
Our transit times are based on USPS and FedEx posted delivery days and we cannot guarantee receipt of your order in the stated number of days if there are carrier issues, inclement weather or factors beyond our control.
Returns, Refunds, and Exchanges
We want you to be completely happy with your purchase – please read our return & refund policy for detailed information about our processes.
What is your return policy?
Upon receiving your order, please review your packing slip carefully to ensure that you have received your entire order. If you do not receive items on your packing slip or your package was damaged during shipping, please contact Yuengling Customer Service immediately at giftshop@yuengling.com or call 570-628-4890 for assistance.
Returns
If you are not 100% satisfied, you can return your order with receipt, for a full refund for cost of the item(s) only (excludes shipping and handling fees) within forty-five (45) days from the date of purchase. The returned items must be unworn, unused, unwashed and in the original packaging with all original tags attached. We do not process direct exchanges.
Once you return is received and inspected by Yuengling’s Returns Department (usually within 72 hours of receipt), your refund will be processed and automatically applied to your credit card or original method of payment within 7 business days. Please note, depending on your credit company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
Simple Steps for Easy Returns
- Enclose completed pack list, receipt and items being returned into a package.
- Take package to carrier of choice and select preferred method of shipment (we recommend keeping tracking information for your records).
- Send to: Yuengling Gift Shop Attn: Store Returns 420 Mahantongo Street Pottsville, PA 17901
Where can I buy Yuengling gear?
Merchandise available is available at the Pottsville and Tampa gift shops and through our online store.
Tour America’s Oldest Brewery – Pottsville, PA
What’s it like to tour America’s Oldest Brewery?
One word – Unforgettable. During this tour, visitors will explore the legacy and rich history of the Oldest Brewery in America. Click HERE to join NEPA @ Work on their exclusive tour of this historic brewery! (But if you can take the tour in person, we highly recommend it!)
Is the brewery family friendly?
Sure is! Please note that a valid ID is required to sample and purchase all alcoholic beverages.
Do you offer tours?
Free public tours are available at the location registered as America’s Oldest Brewery in Pottsville, PA.
What times and days are your tours held?
Please see Visit Us for current times.
What is the cost for tours?
Tours are free.
How can I prepare for my tour?
Please remember this is a working and actively running brewery. You will encounter a real manufacturing environment. Here a few reminders:
- All tour visitors must wear completely closed shoes. No sandals, flip flops, clogs, Crocs, or anything with openings around your foot is acceptable. It must be a completely closed shoe. To be safe, sneakers work best.
- During the tour, visitors may experience sudden changes in temperature throughout the brewery. You will also experience elevated noise levels in various departments.
- Please note the tour is not wheelchair accessible. Be prepared to walk 150 stairs. Visitors can enjoy a free sample (ID required) or visit the gift shop while visiting the brewery if they choose to opt out of tour.
Visitors can enjoy a free sample (ID required) or visit the gift shop while visiting the brewery if they choose to opt out of tour.
How long do the tours last?
Approximately 1 hour.
Do I need to make a reservation for the tour?
If you are bringing a group of 25 or more, please call 570-628-4890 or email giftshop@yuengling.com ahead of time, to ensure we can accommodate your party.
Do I have to be 21+ to go on a brewery tour?
No, but an ID is REQUIRED to sample beer.
Can I bring my child on your tour?
Yes, but please note that strollers are not permitted, as they are not safe for certain areas of the brewery.
Is there a restaurant at the Pottsville Brewery?
We do not have a restaurant at the brewery but there are several excellent restaurants located within walking distance that serve Yuengling beer! Just ask us for more information when you visit or click Where to Eat in Pottsville.
Is there parking at the Pottsville Brewery?
Street and meter parking. Additional stone lot parking behind Gift Shop is located on 5th & Norwegian Street.
What is the best way to get to the Pottsville Brewery?
Can I arrange a private tour?
Please call 570-628-4890 or email giftshop@yuengling.com to learn more about arranging a private tour.
What is your Gift Shop return policy?
If you are not 100% satisfied, you can return your order with receipt, for a full refund for the cost of the item(s) within forty-five (45) days from the date of purchase. The returned items must be unworn, unused, unwashed and in the original packaging with all original tags attached. We do not process direct exchanges.
What events does Yuengling host?
See our events page: https://www.yuengling.com/stars-and-stripes-summer-celebration/
Can we take our wedding/engagement photos at the brewery?
Please email us at giftshop@Yuengling.com to see if we can accommodate your request.
Can you recommend any great places to stay in Pottsville?
Check out our Where to Stay in Pottsville page.
Can I bring a dog to the Pottsville Brewery?
Unfortunately, we are unable to accommodate dogs and any other pets at our brewery.
Do I have to go on tour to purchase beer at the Pottsville Brewery?
No. You may purchase draft beer in our Tasting Room with proof of ID. Take out beer is also available, and may be purchased at our Gift Shop.
Can I host my private event at Yuengling?
We don’t typically host private events at our historic Pottsville brewery. You are welcome to bring your group to take a tour of the brewery; please make arrangements by emailing GiftShop@Yuengling.com
The Yuengling Company
When was The Yuengling Company founded?
D.G. Yuengling & Son, Inc., America’s Oldest Brewery®, launched a long-term brewing partnership with Molson Coors Beverage Company in 2021. This relationship helps to bring Yuengling’s beer to millions more people.
Is Yuengling still independently owned?
The Molson-Coors joint partnership positions us to reach consumers in the Western United States, and beyond. Importantly, D.G. Yuengling & Son, Inc. remains a family-owned business, operating separately from the joint venture with Molson Coors.
What is The Yuengling Company?
The Yuengling Company brings together Yuengling and Molson Coors family members and executives to springboard Yuengling to new markets. Yuengling’s expert brewers will work hand-in-hand at Molson Coors’, maximizing access to their established, world-class brewing facilities and distribution channels. This partnership will oversee future new market expansion beyond Yuengling’s existing footprint.
